This is a key aspect of the service that nVision provides. Consultancy involves the provision of information, advice or support to an organization with a need.

An organization would require consulting services in the following situations: Where

• Specialized expertise is required to solve a current or potential problem that is not readily available within the client system
• A type or level of objectivity is required which only an independent person could provide
• The organization lacks the time to do what they could normally do and so employs external assistance

Some examples of where our services could be helpful are:

• Performance Management (assessment and measurement tools and processes e.g. mystery caller, customer service surveys, balance score-card etc.)
• Call centre management (e.g. call structures, call observation etc.)
• HR practices (Discipline and Dismissal, selection etc)
• Career development and counselling (Training)